Job Title: Customer Service Operations Support Analyst (Office-Admin/Clerical)
Location: Cobalt Business Park, Newcastle, NE27
Rate: £13.29ph to £20.65ph PAYE – Depending on experience
Employment Type: Contract (21/09/26 - 30/04/2027)
Hours: 37.5 per week
Reference: PG6214
Job Description:
Predominantly working in our Customer Service Operations department.
Specific skills required:
- A member of a multi skilled team with a high degree of initiative/problem solving.
- A strong collaborator who can work effectively and enthusiastically both internally and externally (verbal and written communication).
- A sound and general knowledge of working within systems and processes e.g. SAP, Outlook, Microsoft Office, excellent excel and analytical skills.
- You need to have a high degree of attention to detail and personal accuracy to ensure work is completed correctly first time. Candidates may require a language for this role.
1. Minimum A’Level / Diploma Qualification
2. Strong written & verbal communication skills (English) to handle business conversations & work 3. Strong Proficiency in Excel is a requirement. Knowledge & Experience in SAP, Power BI and Microsoft Word is preferred
4. Ability to work effectively with minimum supervision
5. Can handle pressure in a fast-paced warehouse environment with multiple priorities
6. Capacity and Agility - Proven ability to lead several priorities effectively, comfortable with ambiguity and adapt to changing business needs and priorities with strong follow through. A self-starter who can work independently and with a consistent track record of delivering results.
7. Pro-active attitude and anticipatory. Ability to collaborate effectively within a multicultural environment both internally and externally with all levels of people
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Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply!
Caresoft Global Limited operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.