Location
Coventry
Position
Co-ordinator
Vacancy Type
Contract
J39615

Job Description

Job Title: Customer Service Administration Co-ordinator

Location: Whitley, Coventry / Hybrid (Tuesday & Wednesday in the office)

Rate: £21.75ph via an Umbrella Company (Inside IR35) or £16.70ph PAYE

Employment Type: Contract (12 Months)

Hours: Standard 40 Hours Per Week

Reference: J39615

Job Description:

The UK Customer Experience Centre is part of our Customer Service function. Its core responsibility is to deliver an industry ownership experience, alongside our client's UK Retailer network, that supports the long-term sustainable business growth for both the brands of our client.  
 
As an Administration Co-ordinator the candidate will provide high-quality service to our client's customers and exemplary support to the Customer Experience Centre. The candidate will be working alongside a large team to deliver our client's overall UK Customer Experience Centre objective.  
 
The candidate will be responsible for all general administrational duties within the Customer Experience Centre. Candidate will be part of a large team, working in a fast-paced and energetic environment, whilst managing inbound and proactive contacts to and from customers, retailers and third-parties on a daily basis.

Skills Required:
  • It is essential that the candidate should have strong experience within an administrational based position.
  • Candidate is expected to be results oriented with a determination to make things happen.
  • A highly motivated, energetic and inspirational team player.
  • Ability to influence effectively across the network, balancing a broad range of priorities, with minimal supervision and under great pressure.
  • Clear demonstration of a Customer First mindset in everything that they do.
  • Confident and outgoing with exceptional networking, interpersonal and influencing skills, possessing advanced communication skills.
  • Process orientated with great attention to detail.
Candidate will also require:
  • Ability to identify opportunities for improvements and implement change.  
  • Excellent time management skills, able to work to deadlines on multiple tasks and deliver results to agreed schedules.
  • Ability to understand, interpret and action improvements.  
  • Strong decision making and problem solving skills.  
  • Ability to make quick and competent decisions.
Data input:
  • Analytical skills.
  • Timekeeping.
Preferred Experience:
  • Previous Admin experience is preferred. 
Additional Information:
40 hours per week
Hybrid working - Tues/Weds in office.
 
This role is INSIDE IR35
=============================================================================
     
Do not miss out on your chance of interview – APPLY NOW!
      
Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!
             
Caresoft Global Limited operates as an Employment Business and Employment Agency. 
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. 
       
No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

Other jobs like this

Location
Coventry
Position
Co-ordinator
Date Posted
24 May 2024
Vacancy Type
Contract
J39615
Location
Gaydon
Position
Analyst
Date Posted
19 Jun 2024
Vacancy Type
Contract
J39320
Location
Solihull
Position
Advisor
Date Posted
19 Jun 2024
Vacancy Type
Contract
J39689